Get in touch
Every message that comes in here gets read by me, so tell me what's going on and I'll point you at the right thing.
What to send, and where it goes
If your files never showed up, a link expired, or you bought the wrong kit, send me your order number and I'll get it resent or swapped out.
Usually the same dayWrite to me within 14 days with your order number. I'll fix it, and if I can't, I'll refund you. The same goes for a file that won't download or open, and I'll get a clean copy to you.
The full policy lives on the Terms pageIf you're a legal aid office, a parenting course provider, a coach, a mediator, or an organization working with families leaving abuse, tell me who you serve and roughly how many families and we'll sort out getting these into their hands.
No cost to the families you serveIf you write or post or speak to parents going through this and you think we should be working together, tell me a little about your audience and where you publish.
A link always helpsIt's just me here, so most messages get an answer within a day and always within three. If it's been longer than that, please send it again, because it means something landed in spam.
Where I can't help
I'm not a lawyer, so I can't tell you what your plan means for your case, what a judge is likely to do, or whether something will hold up as evidence. I'm sorry about that, because I know exactly how much it would help to have someone just answer it, but that's genuinely work for an attorney licensed where you live.
I'd also rather you didn't send me your filings, your records, or anything about your child. Not because I'm not interested, but because your file should stay yours, and that's the whole reason these tools run on your own computer in your own AI account instead of on mine.
And if you're in immediate danger, please contact local emergency services first. None of this is a crisis service.